Cancellation & Refund Policy

1. Interpretation and Definitions

Words with capitalized initial letters shall have meanings defined under the following conditions. These definitions shall apply equally whether used in singular or plural form.

For the purposes of this Policy:

Company (referred to as “the Company”, “We”, “Us”, or “Our”) refers to Mirae Capital Holdings Limited, 128, City Road, London, EC1V 2NX, United Kingdom.
Services / Subscriptions refer to advisory, system-based, or consultancy services offered through the Website.
Orders mean a request by You to purchase Services or Subscriptions from the Company.
Website refers to Mirae Capital Holdings Limited’s official website.
You / User refers to any individual, organization, or legal entity accessing or using the Services.

2. General Policy

Mirae Capital Holdings Limited provides advisory, system-based, and intellectual services. Due to the customized and non-tangible nature of such services, all payments made are generally non-refundable, except where expressly stated in this Policy or agreed in writing.

3. Subscription & Billing Terms

Subscription services are billed in advance on a monthly, quarterly, or annual basis.
All subscriptions renew automatically on their respective billing cycles unless cancelled in accordance with this Policy.
By subscribing, you authorize the Company to charge applicable fees using the selected payment method.

4. Cancellation Policy

Users may cancel their subscription by providing written notice at least 15 days prior to the next billing cycle.
Cancellation requests must be submitted through official communication channels of the Company.
Upon cancellation, services will remain active until the end of the current billing period.

5. Refund Policy

All fees paid are non-refundable, including in cases where services are partially utilized or discontinued mid-term.
No refunds or credits shall be issued for partial subscription periods.
Downgrading or upgrading subscription plans does not entitle the user to any refund of previously paid fees.

6. 15-Day Initial Cancellation (Limited Exception)

For new users only, Mirae Capital Holdings Limited may offer a 15-day initial cancellation window from the date of activation.

During this period, users may request cancellation.
Any refund, if applicable, shall be subject to deduction of administrative, service, or development costs.
This provision applies strictly to first-time users and shall not apply to renewals or existing subscribers.

7. Modification or Termination of Services

Mirae Capital Holdings Limited reserves the right to modify, suspend, or terminate any service, subscription, or feature at its sole discretion, without prior notice, where required for operational, legal, or strategic reasons.

8. Fraud & Misuse

The Company reserves the right to suspend or terminate any account without notice if it reasonably believes that:

the user has engaged in fraudulent activity;
there is misuse of services or systems;
there is unauthorized removal or misuse of Company branding or intellectual property.

No refunds shall be provided in such cases.

9. Third-Party Links

The Website may contain links to third-party websites. Mirae Capital Holdings Limited does not control or assume responsibility for the content, privacy policies, or practices of such external websites.

10. Changes to this Policy

Mirae Capital Holdings Limited reserves the right to update or modify this Policy at any time. Any changes shall become effective upon being published on the Website.

Users are advised to review this Policy periodically.

11. Contact Information

For any queries regarding this Policy, you may contact:

Mirae Capital Holdings Limited
128, City Road, London, EC1V 2NX, United Kingdom

Email: corporate@mirae.limited
Phone: +44-7446990023

Final Note

By purchasing or subscribing to any service, you acknowledge that you have read, understood, and agreed to this Return, Refund & Cancellation Policy.